Email and LinkedIn sales sequences: one conversation, two channels, you in control.
Coordinate email and LinkedIn touches in one sequence builder, with a unified inbox, AI tone-tuned per channel and manual review before every send.
2
Native channels
+2.4x
Reply rate lift
1
Unified inbox
100%
GDPR consent tracked
Email and LinkedIn sequences in one unified flow.
Email and LinkedIn in one sequence builder. Reply rates climb 2.4x when buyers see you on the channel they actually use.
Run email (Gmail, Google Workspace, Outlook, IMAP), LinkedIn (invites, DMs, profile views, post likes) in one playbook.
Branch on If-Connected, If-Replied and If-ICP: try email, then LinkedIn, with delays you set between every step.
Triage every reply across both channels in one unified inbox with AI intent labeling and one-click team assignment per reply.
Surface full conversation history per contact across channels so the next rep or SmartChat draft always starts with context.
Enforce opt-out tracking and regional consent rules per channel and per geography (EU, UK, US, APAC) automatically every send.
Tailor AI message tone per channel: professional on LinkedIn, polished on email.
Respect per-channel pacing limits: LinkedIn 20 invites and 100 DMs per day.
Rotate across multiple LinkedIn seats and email senders inside one sequence with reply isolation.
Sync to HubSpot, Salesforce, Pipedrive, Attio and Close so every touch on every channel writes back to the contact timeline.
Lock data to EU or US residency with GDPR-compliant message storage and SOC 2 Type II audit posture on every paid plan default.
Keep humans in the loop with manual approval on every send by default; flip on per-account auto-approve only when you trust the draft.
Lift reply rates 2.4x on average versus single-channel sequences with attribution per channel surfaced in the campaign dashboard.
Frequently asked questions
What does omnichannel mean in Navigent?
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Omnichannel means Email and LinkedIn run inside one sequence with a unified inbox showing every reply across both channels. You build one campaign instead of stitching together separate tools.
Which channels does Navigent omnichannel cover?
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Two channels: Email via Gmail or Outlook (and any IMAP inbox) and LinkedIn via session-based connect. Both share one sender identity per prospect and one unified inbox for replies.
Is omnichannel outreach more effective than email-only in 2026?
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Yes. Internal Navigent benchmarks show Email plus LinkedIn sequences hit 2.4x the reply rate of email-only sequences on cold B2B audiences. The biggest lift comes from adding a LinkedIn connect and a soft follow-up on the channel buyers actually check.
Does Navigent rotate LinkedIn accounts for omnichannel sends?
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Yes. Multi-account rotation distributes LinkedIn actions across up to 10 connected accounts on Pro and unlimited on Agency, staying within safe weekly limits of 80 invites and 100 messages per account.
Can I reply to email and LinkedIn from one inbox?
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Yes. The unified inbox aggregates Email and LinkedIn conversations in a single threaded view, sorted by hottest reply first. SmartChat can draft replies on either channel for your one-click approval.
What's the difference between omnichannel and multichannel in 2026?
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Multichannel means sending on multiple channels separately, while omnichannel means the channels share context, sender identity and a unified inbox per prospect. Navigent is true omnichannel, so a prospect who replies on LinkedIn auto-stops the email branch.
Is Navigent omnichannel suitable for agencies?
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Yes. The Agency plan at $499 per month flat includes unlimited client workspaces with separate channel inboxes and branded reports, which is built for outbound agencies running Email plus LinkedIn for multiple clients.
Run email and LinkedIn from one inbox, starting today.
Plug in email and LinkedIn in under 10 minutes and reply from one unified inbox. 14-day free trial, no credit card.